50+
Clinics running Schedula across Chennai and South India since 2016.
Serving clinics since 2016
Your clinic's 24/7 digital receptionist.
Patients book through your dedicated IVR line, web dashboard, or walk-in queue. Confirmations go out over WhatsApp and SMS. You see everything in one place.
Set NEXT_PUBLIC_WHATSAPP_NUMBER before launch.
3
Booking channels: dedicated IVR, web dashboard, and walk-in queue.
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IVR flow types: single doctor, multi-doctor, preferred slot, future day.
Clinic command view
Today's schedule stays under control.
Confirmed bookings today
42
13 automated calls
17 reminder messages
6 walk-ins absorbed
Queue status
Minimal waiting room friction
10:30 AM · Follow-up
ENT review · existing patient
11:10 AM · New consult
Booked from the phone flow
Patient journey
Phone, confirmation, and reminders stay inside your brand.
Automated call answer
“Welcome to Dr. Meera's clinic. Your next available slots are ready.”
Confirmation message
“Your 11:10 AM consultation is confirmed. Reply here if you need to reschedule.”
Dedicated clinic line
044-XXXX-XXXX
Tamil + English IVR. Morning and evening sessions. Emergency routing after hours.
Missed calls intercepted
88%
after-hours and lunch-time demand
Go-live rhythm
48 hrs
from setup request to live booking
Dedicated IVR in Tamil + English
Your clinic gets its own phone number. Patients hear a professional voice menu in their language, 24/7.
Front desk relief
WhatsApp and SMS confirmations fire automatically. Cancellations and payment links happen without staff involvement.
Operational visibility
Appointments, call logs, queue position, payment status, and walk-in absorption in one dashboard view.
Multi-doctor, multi-location
Multi-level IVR menus route patients to the right doctor. Each location maintains its own session schedule.
Why clinics feel stretched
Front-desk improvisation is expensive and visible to patients.
When a clinic depends on manual callbacks, reminder follow-up, and live phone triage, the patient journey starts to feel uncertain before the doctor even walks in.
What changes with Schedula
Fewer booking opportunities lost during busy clinic hours
Clearer patient expectations before they arrive
A calmer clinic rhythm that matches the quality of care
Missed calls01
20 patients could not reach you today.
Without a dedicated clinic line, calls during consultations, lunch breaks, and after hours go unanswered. Schedula answers in Tamil or English, 24/7.
Waiting room02
Walk-ins and booked patients collide.
Wave and stream scheduling absorbs walk-ins alongside IVR-booked slots so patients know their position and staff stop improvising the queue.
Manual work03
Booking and reminders take over the day.
WhatsApp and SMS confirmations fire automatically to patients and doctors. Cancellations, reschedules, and payment links happen without a phone call.
How it works
A clinic-owned booking layer that feels operationally disciplined.
The workflow is built to reduce phone chaos, set patient expectations, and centralize booking signals in one place the clinic team can actually use.
1
Dedicated IVR line
Your clinic gets its own phone number with Tamil and English IVR.
Patients call any time. The voice menu routes them to morning or evening sessions, multi-doctor selection, or preferred time slots depending on your configuration.
2
Automated booking + notifications
Appointments are confirmed with WhatsApp and SMS to both sides.
The IVR books the slot, sends confirmation to the patient, and notifies the doctor. Walk-ins merge into the same queue without double-booking.
3
Session and leave management
Morning, evening, and multi-location sessions stay organized.
Configure session timing, max tokens, and leave days. When a doctor marks leave, booked patients get automatic cancellation notifications.
4
Patient self-service
Patients cancel, pay, and ask questions without calling your staff.
IVR-based cancellation, WhatsApp quick queries, emergency contact routing, and online payments via G-Pay and Cashfree reduce front-desk interruptions.
Platform capabilities
Scheduling intelligence no receptionist can match.
Built over a decade of serving Indian clinics. Every feature exists because a doctor needed it.
Dedicated IVR line
Each clinic gets its own phone number with Tamil and English voice menus. Four flow types handle single-doctor, multi-doctor, preferred scheduling, and future-day booking.
Wave and stream scheduling
Patients arrive in managed waves rather than clustering at the same time. Walk-ins merge with IVR bookings so queue position is always clear.
WhatsApp + SMS automation
Confirmations, reminders, cancellation notices, and payment links go to patients and doctors automatically over WhatsApp and SMS.
Online payments
Patients pay for online consultations via G-Pay or Cashfree before the appointment. Payment status is visible on the doctor dashboard.
Leave and session management
Doctors configure morning and evening sessions, set max tokens, and mark leave days. Booked patients get automatic cancellation notifications.
Multi-location support
Clinics with multiple doctors or locations use multi-level IVR menus. Patients select the doctor first, then book from their specific schedule.
Your patients, your brand
Unlike marketplaces, we don't share your patients.
Schedula keeps the patient journey inside a clinic-owned environment. No competitor listings, no shared directories, no leakage.
Common specialties
General PhysicianPediatricianDentistDermatologistGynecologistENTOrthopedicCardiologist
Patients see other doctors on the same screen.
Patients interact only with your clinic through a dedicated IVR number.
Generic notifications come from the platform brand.
WhatsApp and SMS confirmations come from your clinic identity.
No control over scheduling logic or queue order.
Wave, stream, and preferred scheduling tuned to your clinic rhythm.
No support for walk-ins alongside booked patients.
Walk-in queue merges with IVR and web bookings in real time.
Emergency or after-hours calls go to voicemail.
IVR routes emergencies to a designated contact, even at 2 AM.
What doctors say
Trusted by 50+ clinics since 2016.
The proof is operational: fewer missed calls, better pre-visit clarity, and a front desk that can focus on care instead of phone triage.
Approved doctor testimonials will replace these placeholders without changing the page structure.
“
We used to lose 15-20 calls during lunch and after 8 PM. Once the IVR went live, those patients started booking on their own. The Tamil voice menu made it easy even for older patients.
“
With two doctors and three session times, walk-ins were chaos. The wave scheduling gave every patient a position and our front desk stopped guessing who was next.
Pricing
Less than the cost of a part-time receptionist.
Every clinic starts with a 30-day trial. No credit card required. Launch the workflow, validate patient response, then choose the plan that fits.
Starter
Rs 1,500 / month
Rs 15,000 / year (save 2 months)
- Web dashboard
- Tamil + English IVR
- WhatsApp reminders
- Session management
- Walk-in queue
Professional
Rs 3,000 / month
Rs 30,000 / year (save 2 months)
- Everything in Starter
- Wave + stream scheduling
- Leave management with auto-notify
- SMS notifications
- Call logs + cancellation via IVR
Premium
Rs 5,000 / month
Rs 50,000 / year (save 2 months)
- Everything in Professional
- Multi-location IVR menus
- Online payments (G-Pay + Cashfree)
- Monthly analytics report
- Priority support
Compare: a receptionist costs Rs 12,000–18,000 per month. All plans include concierge onboarding.
Request setup
Get your clinic running in 48 hours.
Share your clinic details and we will follow up on WhatsApp within 2 hours to review fit, confirm workflow needs, and schedule onboarding.
What happens next
- 1Lead is captured and routed to onboarding.
- 2WhatsApp follow-up within 2 hours.
- 3Qualified clinics go live in 48 hours.
Prefer direct contact?